Experience is important, but it is through hard work and dedication that success is achieved. Our first ten years in the industry have allowed us to start from a precise needs analysis to select the most suitable solution and tailor our projects to the customer’s needs.
In synergy with our technical department, we offer solutions from scratch – for new configurations – or integrations and expansions of the existing installed system, with mono-Vendor and multi-Vendor approaches, combining different technologies to achieve the best user experience.
Our Collaboration Business Unit delivers Audio-Video solutions for every type of environment.
Audio-Video
Meeting rooms, corporate training spaces, or Digital Signage systems: it is always essential to ensure clear and impactful visual communication through AV technologies that enable new ways to learn, share, and engage. We create immersive, interactive, and connected environments where every message comes across loud and clear with the highest audio-video quality.
Mobility Infrastructure
Today, it is essential to ensure high-quality, secure wireless voice communications in any business or industrial environment. We design wireless telephony network infrastructures for large or complex settings, including hospitals, production centers, and commercial facilities, improving mobility and internal communication.
Unified Communication Platform
Longwave’s Video, Voice, and Unified Communication solutions are now an essential tool for every business. Sharing ideas, documents, and information, launching video conferences in real time, and creating dedicated workspaces from anywhere and on any device: all this by leveraging the potential of the cloud or hybrid environments while ensuring the highest levels of security.
Lone Worker Protection
Workers who operate alone or in hazardous environments must be continuously monitored so that help can be provided as quickly as possible in the event of an emergency.
Longwave’s Lone Worker Protection / Man Down solution ensures safety and rapid response by alerting emergency services: a requirement for every employer under Legislative Decree 81/08.
Contact Center
Contact Center are the heart of all support channels. Ensuring multichannel solutions to contact the company gives a strategic advantage, but also requires complex management.
Longwave’s Contact Center solution simplifies the handling of all requests, by using a single platform to control them constantly, and by automating activities. Moreover, a simple and reliable phone system will be implemented to improve the call experience and the devices’ scalability.
Smart Surveillance Over IP
Today, we are facing a new concept of video surveillance: advanced image analysis not only ensures the required security standards, but also collects a large amount of data in terms of analytics and access control. An evolved approach to security for private companies, industries, and public institutions, fully integrated with the IT ecosystem.
Live Surgery
The integration of technology in a demanding field such as medicine becomes an important support for both operational procedures and training purposes.
Live Surgery Streaming projects enable Collaboration by opening the doors (figuratively speaking) of operating rooms, including hybrid operating rooms and training operating rooms.
Session Border Controller
The implementation of a Session Border Controller ensures a safe and efficient connection of separate VoIP networks, while maintaining a high-quality service.
Longwave’s Session Border Controller will protect your calls using SIP protocols in IP networks.
LION® PRO Collaboration
An interruption to the Unified Communication infrastructure can bring meetings, customer calls, and therefore strategic decisions to a halt. Longwave’s LION® PRO Collaboration service provides 24/7 monitoring of Audio Video systems, ensuring maximum performance and security aligned with best practices.
Care4You
Care4You is Longwave’s Help Desk, Maintenance, and Incident Management service for all types of service requests and technical issues, delivered according to different contractual SLAs. It is managed by our team of ITIL®-certified specialists, who provide timely and effective support remotely and/or on-site.
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Beyond the screen
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